A Career in hospitality and tourism management gives you the opportunity to make the people you serve feel valued and cherished.

The field of hospitality and tourism management refers to the supervision and administration of numerous elements of businesses in the hospitality and tourism industries. Professionals in hospitality and tourist management are in charge of ensuring that guests and visitors have a great experience, whether they are staying at a hotel, dining at a restaurant, attending an event, or participating in tourism activities. Additionally, they are committed to providing high-quality services, generating memorable experiences, and increasing client happiness.

I will give you a thorough overview and how to start a career in hospitality and tourism management.

Hospitality and Tourism Management Sectors

1. Hotel Management:

   Hotel management entails overseeing operations, guest services, cleaning, front desk, sales and marketing, revenue management, and other divisions inside hotels and resorts.

2. Food and Beverage Management:

   Food & Beverage Management entails overseeing restaurants, bars, cafes, catering services, and other food and beverage establishments. Menu planning, inventory management, employee monitoring, customer service, and upholding quality standards are all possible responsibilities.

3. Event Management:

   Event management is the planning and coordination of numerous types of events such as conferences, weddings, exhibitions, and corporate celebrations. They are in charge of logistics, budgeting, vendor management, marketing, and ensuring that events go smoothly.

4. Travel and Tourism Management:

   Professionals in this field are responsible for the management and promotion of tourism destinations, attractions, and travel services. Additionally, they could work in tour operations, travel firms, destination marketing organizations, or visitor centres, among other places.

5. Resort Management:

   Resort managers are responsible for the day-to-day management of resorts and recreational facilities. Moreover, they oversee guest services, organize recreational activities, maintain the property, and ensure that guests have a pleasant and enjoyable experience.

6. Hospitality Consulting:

   Some industry experts offer advisory services to hotel and tourist businesses. Additionally, they provide experience and advice on a variety of topics, including operations, marketing, branding, and strategic planning.

How to start a career in hospitality and tourism

1. Obtain your O’ level degree:

   As common in Nigeria, you must take and pass your WAEC examinations in order to study tourism at the university level. You must have at least 5 credit passes in your WAEC, including English Language, Mathematics, and Economics.

2. Write the JAMB exam:

   When registering for your JAMB, the ideal subject combination is English Language, Mathematics, Economics, and any other course. While the JAMB cut-off level for tourism is 180, schools have their own cut-off marks.

3. Obtain a degree:

   In Nigeria, many universities and institutions provide hospitality and tourism programmes. Look for reputable schools that offer a thorough curriculum as well as hands-on training opportunities.

4. Gain Practical Experience:

   To improve your employability, consider working in the industry to gain real-world experience. Look for internships, part-time jobs, or volunteer opportunities in hotels, resorts, tour companies, or travel agencies. By doing so, you will have the chance to gain vital practical experience and hone important skills.

5. Develop Customer Service Skills:

   Customer service is essential in the hotel business. Improve your communication, interpersonal, and problem-solving abilities. Additionally, showcase your abilities to handle difficult situations and deliver outstanding customer service.

6. Specialize and Pursue Certifications:

   Consider specialising in a particular sector of hospitality and tourism. You could specialise in hotel management, event organising, travel agency operations, or eco-tourism, for example. Additionally, to strengthen your credentials, obtain certifications such as Certified Hospitality Professional (CHP) or Certified Travel Associate (CTA).

7. Build a Professional Network:

   Networking is crucial in the hotel and tourism industries. To expand your professional network, make sure to attend trade shows, seminars, and conferences. Additionally, consider joining professional organizations and online communities in Nigeria that are linked to hospitality and tourism. By networking, you can connect with industry professionals, gain insights into career prospects, and stay up to date with the latest industry trends.

8. Seek Job Opportunities:

   To discover job opportunities in the hospitality and tourism industry, it is advisable to explore job boards, company websites, and professional networks. Moreover, make sure to apply for positions that align with your skills and career goals. Additionally, starting with entry-level positions can provide valuable experience and allow for gradual career advancement.

Universities in Nigeria that offer Hospitality and Tourism courses

1. Imo State University
2. University of Lagos
3. University of Nigeria
4. Abia State University
5. University of Benin
6. University of Calabar
7. University of Ibadan
8. University of Port-Harcourt
9. Ahmadu Bello University
10. Ambrose Alli University
11. Babcock University
12. Bayero University Kano
13. Benson Idahosa University
14. Delta State University
15. Ebonyi State University
16. Igbinedion University
17. Nnamdi Azikiwe University
18. Obafemi Awolowo University
19. Osun State University
20. University of Jos

Jobs you can get in the tourism and hospitality sector

1. Hotel Manager
2. Flight Attendant
3. Restaurant Manager
4. Entertainment Manager
5. Event Planner
6. Travel Advisor
7. Tour guide
8. Valet (parking guest vehicles)
9. Concierge (a person who assists travellers with tasks)
10. Spa supervisor
11. Event coordinator
12. Sommelier (wine expert)

A career in hospitality and tourism management appears bright and promising. The hospitality industry has grown rapidly in recent years and is expected to grow even more in the coming years. In this career path, you also have the advantage of being self-employed. By harnessing your business management abilities and complementing them with industry expertise, you can embark on a fulfilling career in hospitality and tourism in Nigeria.

Good luck

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